According to Micah Rowland, success starts with your people. As COO of Fountain, a software company that sources, screens, and onboards workers, Micah is a builder of teams, processes, and people. He joins Kevin to discuss hiring and retaining talent. To get the best from your team, they need to feel secure and understand failure is OK (provided you learn from it). Micah discusses the need for clear criteria for position descriptions and processes to hire. You want to make sure you are comparing apples to apples. The magic to leadership is changing the resources to benefit not only the employee but the organization.
In this episode, Micah shares 1. Mistakes in the hiring process. 2. Role of assessments. 3. Advice to attract and retain talent.