Mark Miller is the Vice President of High Performance Leadership at Chick-fil-A Inc. or “The Chicken”, as he affectionately refers to it. He is also a best selling author, by accident according to Mark, and joins Kevin to discuss top talent. He recently released Talent Magnet: How To Attract And Keep The Best People. In discussions with organizational leaders, Mark found that finding and keeping good people had become the number one issue. Through not only qualitative data, but based on extensive research Mark conducted with Aon, he discovered that what keeps and attracts top talent is different than what attracts and keeps typical talent.
In this episode, Mark disusses 1. The difference between talent and top talent. 2. Three things top talent want. 3 Social media in leadership.