Not only is it a messy world, but we also have blind spots to some of the chaos surrounding us. So how do we move past the mess to success? Scott Jeffrey Miller joins Kevin to discuss vulnerability, self-awareness, and feedback. Scott has spent 23 years with FranklinCovey and serves as the executive vice president of thought leadership. In addition, he is the author of Management Mess to Leadership Success: 30 Challenges To Become The Leader You Would Follow. The book is divided into challenges that leaders can apply to change the way they lead and produce greater results. The big takeaway is Scott believes that vulnerability is a new leadership competency. Leaders don’t need to have all the answers, however, they do need to know when to be confident, like in times of change or crisis.