Do you have a Day One or Day Two mentality and why does it matter? Alex Kantrowitz sits down with Kevin to talk about mindset and culture. Alex is a senior technology reporter at BuzzFeed News and author of Always Day One. Alex interviewed more than 130 tech insiders from hourly workers to executives to share how the “Tech Titans Plan to Stay on Top.” However, the lessons learned don’t just apply to Silicon Valley. To become stronger and more successful leaders must continue to look at their business. They recognize change is constant and a Day One mindset will get you to your future state.

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From Manager to Remarkable Leader, Kevin's Flagship workshop based on his proven leadership model.

Additional Leadership Resources

Website | Twitter

• Related Podcast Episodes:
  • Connecting Your Company Culture with Your Brand with Denise Lee Yohn.
  • The Power of Corporate Culture with Chris Dyer.
  • How to Think Like Amazon with John Rossman.
  • Turning Culture into Competitive Advantage with Jeff Grimshaw.
  • The Innovation Stack with Jim McKelvey.

Focus is really important to leaders. What we study and think about, GROWS.

So during difficult times, it’s even more important to be sure that we aren’t focusing on the negative; that we avoid putting negativity under the microscope.

Here’s what I mean…

Tweet it out: Focus on what you want – don’t put negativity under your microscope. @KevinEikenberry

From This Episode:

• Learn more about and listen to the Remarkable Podcast here.

We have the tools for accounting principles, and these have remained unchanged for years. Yet we have no real tool to measure customer loyalty, and every bit of cash flow starts with cash from the customer’s pocket. Kevin is joined by Rob Markey. He is the author of a new Harvard Business Review article on how to run a company to maximize customer value, “Are You Undervaluing Your Customers?" He is also the co-author of The Ultimate Question 2.0. Rob believes that customer loyalty and company success go hand in hand. Companies with high satisfaction rankings grow revenues roughly 2.5 times as fast as their industry peers. Leaders need to find ways to get the voice of the customer in front of the entire organization, not just sales or customer service (regardless of the size of the organization.) Rob also shares ways to destroy customer value (a lesson on what not to do).

In this episode, Rob discusses:

1. Customer value.
2. Leading for loyalty.
3. Relationship recovery.

This episode is brought to you by...

13 Days to Remarkable Leadership, a free leadership video series based on Kevin's book, Remarkable Leadership. You can learn more at https://remarkablepodcast.com/13days 

Additional Leadership Resources

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• Related Podcast Episodes:
  • Delivering Innovative Service with Chip Bell.
  • Leading Customer Loyalty with Sandy Rogers.
  • Why Customers Leave with David Avrin.

I could simply tell you that trust is powerful and as a leader, you would likely very quickly agree with that statement.

But to make my point even stronger, I am going to give three very specific reasons WHY trust is so powerful.

Tweet it out: Trust is an accelerant to success and a lubricant for results. @KevinEikenberry

From This Episode:

• If you’d like to receive my daily email and be a part of a fun and interesting community, you can learn more and sign up at https://kevineikenberry.com/daily 

Have you had the opportunity to walk in an elementary school and witness the joy, the curiosity, the childlike wonder? Today, we are missing a piece of that of wonder. We can list the reasons why we’ve lost it and it‘s more important to recognize we can get that optimism back. John O’Leary believes in showing up with everything you have and investing in those right in front of you. John is the author of On Fire and his latest book, IN AWE: Rediscover Your CHILDLIKE WONDER to Unleash INSPIRATION, MEANING, and JOY. John and Kevin discuss a beginner’s mindset and how that can help us find new solutions and build relationships – not just finish a task. Further, we can use difficult challenges as an opportunity to grow in compassion and empathy and find your true direction.

In this episode, John shares:

1. What kids know that we don't.
2. First time living.
3. Loneliness and leadership.

This episode is brought to you by...

Unleashing Your Remarkable Potential, Kevin's free weekly e-newsletter. It's full of articles and resources to help you become a more confident and successful leader. Learn more at https://kevineikenberry.com/UYRP 

Additional Leadership Resources

Website | LinkedIn | Twitter | Facebook | Instagram | YouTube

• Related Podcast Episodes:
  • The Creative Curve with Allen Gannett.
  • Never Stop Learning with Bradley Staats.
  • Humor that Works with (An)Drew Tarvin.

The visual portion of any video is truly an important part of the message. And this is the case whether you are watching a YouTube Video or video conferencing with a colleague.

In this episode, I’m addressing five simple concerns that, once you address them, will help you make your webcam your friend – and thereby make your communication richer and more effective.

Tweet it out: Want better communication results and improved relationships when working remotely? Turn on your webcam. @KevinEikenberry

From This Episode:

• Visit The Remote Leadership Institute website for tips and resources for remote leaders and remote teams. Learn more at https://remoteleadershipinstitute.com/ 

I don’t know if you’ve noticed, but there’s a holiday for everything. Just do a quick Google search for “today’s holiday” and you’ll see what I mean… “If Pets Had Thumbs Day”…. Really?

But back to leadership here. In the video below, I am suggesting a “holiday” that will help you become a better leader and a better person.

I am suggesting that you make a National Commitment Day.

In the episode, I share some easy steps that you can take to celebrate this holiday. These steps will help you use this day as a way to re-focus your energy and actions to better reach your goals. Let’s get started!

Tweet it out: Declare today your Day of Commitment. Decide what you will commit to – and get started. @KevinEikenberry

From This Episode:

• Learn more and subscribe to our weekly newsletter, Unleashing Your Remarkable Potential, at https://kevineikenberry.com/UYRP 

Are you innovative or do you leave that to other people? Tamara Ghandour discovered that innovation was something we all can do. Further, it’s not if we innovate, but how we innovate (we are all unique). Tamara created The Innovation Quotient Edge (IQE) (available on her website), which reveals your unique Everyday Innovator style and offers insight into how you bring your best self in everything you do. She is also the author of Innovation is Everybody’s Business: How to Ignite, Scale, & Sustain Innovation for Competitive Edge. Kevin and Tamara discuss different aspects of innovation, including human-centered vs. process centered innovation and whether you want to be better or different. They touch on why we struggle to see ourselves as innovators and how to build a team of innovators who make an impact.

In this episode, Tamara shares:

1. Science and style to innovation.
2. Triggers of innovation.
3. How leaders create innovation.
4. The importance of the open loop.

This episode is brought to you by...

Unleashing Your Remarkable Potential, Kevin's free weekly e-newsletter. It's full of articles and resources to help you become a more confident and successful leader.

Additional Leadership Resources

Website | LinkedIn | Twitter | Facebook

• Related Podcast Episodes:
  • Innovating Experiences at Work with Karen Jaw-Madson.
  • Leading Through Disruption with Tony Hunter.
  • Business Experimentation and Innovation with Stefan Thomke.
  • The Innovation Stack with Jim McKelvey.

Focus can be a challenge for anyone working from home – whether you’ve been working remotely for years or are just finding yourself at home due to current events. It can be difficult to separate work and personal.

The good news is with just a few simple steps, you can maintain your focus, set boundaries, and be successful no matter where you’re working. Find out more in this episode!

Tweet it out: When you are working from home – be working – and then stop! Let everyone in the house know when you are doing each one. @KevinEikenberry

From This Episode:

• Visit The Remote Leadership Institute website for tips and resources for remote leaders and remote teams. Learn more here.
• Learn more about the Webaround

Last week, we talked about confidence from the perspective of our own experience. You can watch that episode here.

Today we are going to look at confidence from a very different perspective. We are looking at it from the perspective of others.

I’m sharing the impact of confidence as well as a really simple equation that helps to illustrate for leaders how truly powerful confidence is to our success and that of those around us.

Once you’ve listened to the episode, let us know how your’re building confidence in your team members, family or friends! Give us a comment at info@kevineikenberry.com. 

What Confidence Can Do – Remarkable TV

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