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Is leadership overrated? Do you have a culture that reinforces your mission? Chris Mefford and Kyle Buckett join Kevin to discuss topics such as, moving from unhealthy workplace cultures to empowering teams to thrive. They bring a unique perspective on leadership, drawing from their experiences as Navy SEALs and successful business leaders. Too often, a leader fears becoming irrelevant and losing their job. However, true empowerment involves trusting team members to make decisions.

Listen for...

00:00 Introduction
00:33 The Team-Centric Approach
01:21 Introduction to Guests and Their Book
04:02 Identifying Broken Leadership Development Systems
05:18 Translating Military Experience to Business
08:08 Unhealthy Cultures and Lack of Appreciation
09:42 Lack of Appreciation as the Top Issue
11:56 Culture's Role Beyond Perks
15:03 The Three Phases of Culture: Define, Develop, Sustain
17:13 Hiring for Culture Improvement
18:17 Embracing Hiring People Smarter
19:32 Focusing on the Team Over Individual Leadership
20:00 Culture's Impact on Revenue and Finances
21:38 Self-Led Teams: What It Means
25:39 Achievements of Empowered Teams
27:06 Training the Next Leader in the Military
29:55 Empowering Leaders in Corporate America
30:20 Overcoming the Fear of Being Replaced
35:54 Where to Learn More and Get the Book
38:04 Closing

Meet Chris

• Name: Chris Mefford
• His Story: Chris Mefford is a seasoned, award-winning business executive with over twenty years of experience in leadership and marketing. Mefford has been a Vice President of the Dave Ramsey Organization and co-founded and runs Culture Force, a consulting firm that promotes intense coaching and training programs to help companies grow and evolve their cultures.

Meet Kyle

• Name: Kyle Buckett
• His Story: Kyle Buckett is a retired US Navy SEAL and led the advanced training for both junior and seasoned Navy SEALs. He has scaled numerous companies and has been instrumental in the business development of numerous Navy SEAL–founded businesses. He runs Culture Force, a consulting company, with Chris and is also regularly involved in multiple charities supporting veterans from the special forces communities.
• https://www.cultureforce.team/
• https://www.instagram.com/cultureforce.team/

We know burnout is real, yet we often don’t prioritize rest. Ximena Vengoechea joins Kevin to delve into the means of breaking free from the grind and discovering the value of rest. Ximena highlights the critical role rest plays in both personal well-being and productivity. She shares actionable advice for individuals and leaders on how to integrate rest into their daily lives and foster a rest-friendly work culture. Moreover, the Ximena emphasizes the idea that waiting for a vacation to combat burnout is not the solution; instead, find ways to incorporate rest into our everyday routines.

Meet Ximena

• Name: Ximena Vengoechea 
• Ximena's Story: Ximena Vengoechea is the author of the new book, Rest Easy: Discover Calm and Abundance through the Radical Power of Rest. Her previous book is Listen Like You Mean it: Reclaiming the Lost Art of True Connection. She is a user researcher, writer, and illustrator whose work on personal and professional development has been published in Inc., The Washington Post, Newsweek, Forbes, and Huffington Post. (Penguin Random House). Ximena is a contributor at Fast Company and The Muse, and writes Letters from Ximena, a newsletter about staying curious, getting creative, and living well. She is also the creator of the popular project The Life Audit. Ximena is a keynote speaker on topics such as empathetic and inclusive listening, navigating difficult conversations, and preventing burnout. She previously worked at Pinterest, LinkedIn, and Twitter and advises select startups and executives on user research, executive communication, and resting well.
• https://www.ximenavengoechea.com/
• https://www.instagram.com/xsvengoechea/
• https://ximena.substack.com/

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Team culture will always impact team performance. Dr. David Burkus joins Kevin to talk about the importance of teams in organizations and how they play a crucial role in making things happen. He has found that to build the best team, you must first shape the habits and practices that bring out the best in each team member. He also shares the three key elements for effective teams: common understanding (empathy), psychological safety (trust and respect), and pro-social purpose (feeling that one's work contributes to a larger whole).

Listen for...

00:00 Introduction
03:17 Leadership Experience
04:02 Book's Relevance
05:36 High-Performance Team Science
06:02 Science & Team Performance?
06:51 Team Culture Research
07:33 Ideas for Leaders
08:03 Individual Work Preferences
09:26 Team Intelligence
09:53 Women & Collective Intelligence
10:13 Training Social Sensitivity
12:27 Elements of Team Culture
13:02 Understanding & Safety in Teams
13:28 Role Clarity
14:14 Leadership Expectations
15:06 Teamwide Clarity
16:20 Coordination & Communication
17:13 Bursty Communication
17:39 Psychological Safety Intro
18:17 Defining Respect
18:57 Trust vs. Respect
19:29 Active Listening
20:07 Disrespect & Trust
21:09 Valuing Perspectives
22:12 Disrespect's Impact
23:10 Alan Mulally's Respect Story
24:19 Pro-Social Purpose Defined
25:15 Meaningful Work's Impact
25:41 Pro-Social Purpose Machine
26:08 Impactful Work & Teamwork
26:49 Misunderstood: Purpose
27:19 Misunderstood: Safety & Respect
29:13 Missing: Psychological Safety
30:35 Fun & Pickleball
31:47 Recommended Read
32:30 Connect with David Burkus
33:07 Ongoing Culture Talk
35:19 Conclusion

Meet David

• Name: Dr. David Burkus
• His Story: Dr. David Burkus is the bestselling author of four books about business and leadership, including his latest book, Best Team Ever: The Surprising Science of High-Performing Teams. His books have won multiple awards and have been translated into dozens of languages. Since 2017, Burkus has been ranked multiple times as one of the world’s top business thought leaders. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. A former business school professor, Burkus now works with leaders from organizations across all industries, including PepsiCo, Fidelity, Adobe, and NASA.
• http://davidburkus.com/

We are born self-confident. By the time we hit our teen years, that self-confidence dwindles. Lisa Sun suggests confidence is a mindset and we get to choose to be confident. Lisa joins Kevin to discuss the concept of gravitas and confidence. She realized that gravitas is about believing in yourself on the inside before projecting it outward. Lisa also shares the eight forms of confidence that she discovered through research and surveys and recognizes that all eight forms are valid, and each person's confidence language is unique. Leaders need to replace vague advice like "be more confident" with specific conversations about strengths and provide feedback that acknowledges individual strengths and why they believe in team members.

Listen for...

00:00 Introduction
02:32 Lisa Sun: The Birth of Gravitas
05:17 Internal Belief: The Heart of Gravitas
06:14 From Self-Consciousness to Bursting Confidence
07:41 Reimagining Confidence: A Choice and Mindset
08:56 Western Bias in Confidence Perception
09:47 Dale Carnegie's Mark on Lisa's Confidence Viewpoint
10:12 The Call to Redefine Gravitas
11:14 Kevin Eikenberry on Gravitas-Confidence Nexus
11:51 Lisa's Three C's: Courage, Compassion, Connection
12:14 Exploring the Eight Variants of Confidence
16:05 The Power of Creation in Confidence
17:07 The Imperative of Self-Driven Confidence
18:14 Revolutionizing Confidence Conversations
18:41 Book Insights: A Holistic Take on Confidence
19:41 The Female Superpower: Achievement & Knowledge
20:32 Elevating EQ in Societal Conversations
21:30 Rethinking Team Views on Confidence
22:18 Navigating the Dual Sides of Strengths
23:13 Evolving Leadership with Time
24:20 Crafting Your Personal Confidence Lexicon
25:01 Boosting Self-awareness with a Confidence Quiz
25:35 Universal Confidence Language: A Mindset and Choice
27:00 Bridging the Women's Confidence Divide
28:34 Feedback Pitfalls: The Vague Confidence Directive
29:15 Leadership 101: Dimensional Feedback
29:41 Ease Your Level-Up Moments
31:19 Lisa's Fun Side: Art & Dance
33:06 Reading Corner: "Asian-American Dreams"
34:25 Discovering More About Lisa
35:45 Putting Today's Insights into Action
36:07 Closing

Meet Lisa

• Name: Lisa Sun
• Her Story: Lisa Sun is the author of Gravitas: The 8 Strengths the Redefine Confidence. She is the founder and CEO of GRAVITAS, a company on a mission to catalyze confidence. GRAVITAS offers innovative size-inclusive apparel, styling solutions, and content designed to make over women from the inside out. Prior to founding GRAVITAS, Sun spent 11 years at McKinsey & Company, where she advised leading luxury fashion and beauty brands and retailers in the U.S., Asia, Europe, and Latin America on strategic and operational issues. Her first collection was featured in O, The Oprah Magazine, People, and The Today show in the same month. Sun and GRAVITAS have been featured on CNN and in Forbes, Fast Company, New York magazine, Elle, Marie Claire, InStyle, and more. GRAVITAS includes among its activities a commitment to AAPI causes and New York City’s Garment District. Often called the “dress whisperer,” Lisa is also a highly sought-after public speaker who likes to impart her hard-won knowledge on gravitas and how to best harness it to other women.
• https://gravitasnewyork.com/
• https://gravitasnewyork.com/pages/my-confidence-language-quiz
• https://twitter.com/LisaLSun
• https://www.linkedin.com/in/lisa-sun-793777

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The word power carries a lot of weight, and we have the power to be intentional and proactive with our lives. Wendy Leshgold joins Kevin to discuss how to move toward the life you want professionally and personally. She shares five power principles which include, declaring a vision, choosing a new perspective, planning the work and working the plan, using the language of action, and getting curious. It is important to share a bold vision with others, despite it being somewhat scary and vulnerable. This builds relationships, encourages others to support us, and holds us accountable. We need to recognize we may fail and that is OK.

Meet Wendy

• Name: Wendy Leshgold
• Wendy's Story: Wendy Leshgold is the co-author of the book FAST FORWARD: 5 Power Principles to Create the Life You Want in Just One Year, with Lisa McCarthy. She is co-founder and President of the Fast Forward Group, a professional development and executive coaching company that has transformed the careers and lives of more than 100,000 professionals at leading companies around the world such as Amazon, TikTok, Google, JP Morgan Chase, Ford and more. Wendy has designed a simple and immediately actionable system of Power Principles to help people achieve success and fulfillment in their whole lives. Wendy received her BA in History from the University of Virginia, her PCC from The Co-Active Training Institute and she is an active board member of California Environmental Voters. She lives in Los Angeles with her husband, Gary, and three children. In her free time, Wendy can often be found watching her son play baseball and walking her beloved dogs, Scout and Cali.
• https://fastforwardgroup.net/ 

We’ve all heard about the importance of empathy and research indicates that empathetic leaders have a more engaged and productive team. Dr. Nicole Price joins Kevin to highlight the need for both personal and organizational empathy, emphasizing that empathy isn't necessarily kindness or agreement, but rather the ability to understand and relate to others' perspectives. She also shared practical applications and challenges leaders to identify policies that may inadvertently hinder empathy and inclusivity.

Meet Nicole

• Name: Nicole Price 
• Her Story: Dr. Nicole Price is the Forbes Books author of Spark The Heart: Engineering Empathy In Your Organization. She also is the CEO of Lively Paradox, a professional coaching business that focuses on practicing empathy in leadership. Dr. Nicole holds a B.S. in Chemical Engineering from North Carolina Agricultural and Technical State University, a Masters in Education from Park University, an Educational Doctorate in Leadership from Capella University, and postdoctoral studies at Stanford University. Dr. Price's technical background enhances her objective approach to solving process problems and helping people focus on solutions.
• https://drnicoleprice.com/

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Fear, uncertainty, and doubts (FUD). We have all experienced these to some extent; we are only human. Brendan P. Keegan joins Kevin to discuss how these impact behavior and leadership. He tells us that humans are born fearless, but external factors and experiences lead to the development of fears over time. Leaders may inadvertently instill fear into their teams, and the language we use is important. For example, start with a question, not a statement. Brendan suggests we become a fearless leader who embraces uncertainty and is willing to take risks. When we fail, we should foster a culture of open communication and learn from our mistakes.

Listen for...

00:00:34 - Introduction to the podcast and guest Brendan Keegan

00:01:23 - Today's episode brought to you by the book "The Long Distance Team"

00:02:21 - Introduction of guest Brendan Keegan, author of "The Third Factor"

00:05:00 - Definition of "FUD" - Fear, Uncertainty, Doubt

00:08:52 - Why write about overcoming FUD as it relates to leadership?

00:13:37 - Becoming a fearless leader - why is this important?

00:18:58 - How to coach leaders to embrace failure as learning

00:21:54 - If you're an innovative leader but your team isn't ready, consider switching teams

00:25:27 - Learn more from failures than successes - do an honest debrief

00:28:10 - This year's company theme is "Endurance" - sustaining excellence long-term

00:29:48 - Biggest leadership lesson - the importance of "IQ" - awareness of yourself and others

00:35:49 - Call to action - what idea will you apply from this episode?

Meet Brendan

• Name: Brendan P. Keegan
• Brendan's Story: Brendan P. Keegan is the author of three books, including his newest, The FUD Factor: Overcoming Fear, Uncertainty & Doubt to Achieve the Impossible. He is chairman, CEO, and president of the board for Merchants Fleet, the fastest-growing fleet technology company in North America. He also has contributed more than 200 articles to Fast Company, Inc. Media, Entrepreneur, Newsweek, Fox Business, and Harvard Business Review. During Keegan’s time at Merchants Fleet, the company has been named a two-time Inc 5000 Fastest-Growing Private Company, Deloitte Best Managed Company, and a Fast Company Top 10 Most Innovative Company.
• https://brendanpkeegan.com/
• https://www.linkedin.com/in/brendanpkeegan
• https://twitter.com/bpkFEARLESS
• https://www.instagram.com/bpkfearless/

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Do you feel productive? How do you measure productivity? Maura Thomas joins Kevin to discuss the pitfalls of constant busyness versus true productivity and the need for leaders to prioritize thinking. She shares that leaders and organizational culture can unintentionally hinder productivity. Leaders often underestimate their influence not only on employees' work lives but also on their personal lives, attitudes, and mental well-being.

Listen for...

• 00:00 Introduction
• 00:07 Importance of creating a desirable workplace
• 02:15 Discussion about Maura's journey into productivity
• 06:50 Focus on knowledge work and defining it
• 08:13 Challenges of measuring productivity in knowledge work
• 09:01 Impact of leaders' behaviors on organizational culture
• 10:31 People view leaders differently than they view themselves
• 12:19 Four quadrants of attention management: reactive, focused, daydreaming, flow
• 17:20 Task switching has a cost and disrupts productivity
• 18:45 The difference between being busy and being productive
• 22:07 It's not just about the tools, but how we use them
• 24:41 The volume of communication in organizations is too high
• 26:13 Agreements are needed for communication expectations
• 27:10 Resetting the culture of urgency is important
• 28:27 Importance of efficient remote communication
• 29:15 Tips for effective one-on-one meetings
• 33:11 Impact of after-hours communication on employee stress
• 37:23 Closing

Meet Maura

• Name: Maura Nevel Thomas
• Maura's Story: Maura Nevel Thomas is the author of 6 books, including her latest, Everyone Wants to Work Here: Attract the Best Talent, Energize Your Team, and Be The Leader in Your Market. She is an award-winning international speaker and trainer on individual and corporate productivity and work-life balance, and the most widely-cited authority on attention management. Her proprietary Empowered Productivity™ System has been embraced by the likes of NASA, Google, and Dyson. She is a TEDx Speaker, founder of Regain Your Time, author of six books, and was named a Top Leadership Speaker in Inc. Magazine. Maura is frequently featured in major business outlets including Business Insider, Fast Company, and Washington Post, and she’s also a regular contributor to both Forbes and the Harvard Business Review, with articles there viewed over a million times.
• https://maurathomas.com/

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Listen for...

00:00:00 Introduction
00:01:21 Introduction to the guest, Dan Pontefract
00:05:28:22The myth of work-life balance and the need to demarcate work and life
00:06:58 Defining demarcate and the importance of separating work and life
00:08:03 The connection between work-life bloom and leadership
00:09:00 Employee engagement as a flawed concept
00:09:53 The impact of work on our lives and the importance of seasons
00:10:36 How our lives shape our work and vice versa
00:11:19 Impact of personal situations on work performance
00:12:27 Importance of acknowledging and supporting employees' personal situations
00:13:13 Negative effects of ignoring employees' personal situations
00:13:47 Blooming as a metaphor for work-life integration
00:15:01 Blooming as a positive persona when work and life are going well
00:16:06 Other personas: budding, stunted, and renewal
00:19:20 Introduction to the book "Work Life Bloom"
00:19:42 Six work factors: trust, belonging, value, purpose, strategy, norms
00:21:07 Belonging as a key work factor
00:21:55 Belonging leads to engagement
00:23:02 Three elements of belonging: understanding, representation, and safety
00:23:57 Six life factors: meaning, relationships, well-being, skills, agency, respect
00:25:09 Difference between meaning (work) and purpose (life)
00:26:02 Integrating work purpose and life meaning
00:27:05 Open dialogue between leader and team member
00:28:51 Importance of acknowledging and addressing individual differences
00:29:13 Leaders hesitant to ask questions without answers
00:30:11 Importance of vulnerability and continuous learning for leaders
00:31:17 Shifting focus from engagement to how people feel at work and in life
00:32:14 Having honest conversations about work and life
00:33:05 Importance of empathy and being human as leaders
00:34:24 Dan's hobbies: cycling and spending time with family
00:34:59 Book recommendation: "10X Easier Than 2X" by Dan Sullivan
00:38:42 Closing remarks and gratitude from Kevin.

Meet Dan

• Name: Dan Ponefract 
• Dan's Story: Dan Pontefract is the author of four books: LEAD. CARE. WIN., OPEN TO THINK, THE PURPOSE EFFECT, and FLAT ARMY. His latest book is WORK-LIFE BLOOM. He is a renowned leadership strategist, author, and keynote speaker with over two decades of experience in senior executive roles at companies such as SAP, TELUS, and Business Objects. Since then, he has worked with organizations worldwide, including Salesforce, Amgen, the State of Tennessee, Nestlé, Canada Post, Autodesk, BMO, the Government of Canada, Manulife, Nutrien, and the City of Toronto, among others. Dan is a renowned keynote speaker who has presented at four TED events and has delivered over 600 keynotes. He is an adjunct professor at the University of Victoria's Gustavson School of Business.
• https://www.worklifebloom.com/
• https://www.linkedin.com/in/danpontefract/

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A good leader isn’t afraid of questions. Bob Tiede joins Kevin to discuss the art of questioning, this includes the importance of asking open-ended questions, not putting people in a corner, giving them the time to respond, and the opportunity to say yes. He believes that leaders often hesitate to ask questions because they feel the need to project an image of having all the answers. However, he emphasizes that asking questions not only helps leaders gain valuable insights but also empowers their team members to contribute their ideas and perspectives.

Key Takeaways:

1. Leaders often hesitate to ask questions because they feel the need to have all the answers.
2. Asking open-ended questions can lead to more meaningful conversations and better insights.
3. Good questions give information, but better questions lead to deeper understanding.
4. The art of questioning involves asking the question and then giving the person time to answer.
5. Creating a question culture involves practices like question storming and asking for multiple perspectives.

Listen For...

00:00:00 Introduction to the podcast and guest, Bob Tiede
00:09:39 What keeps leaders from asking questions
00:11:32 Giving answers denies space for others to contribute.
00:13:06 Leaders who project having all the answers come across as unsure.
00:13:47 Asking questions as a leader is more important now.
00:22:09 The art of questioning includes giving people time to answer.
00:25:18 The mindset of a learner is important when questioning.
00:27:32 Creating a question culture through question storming.
00:28:53 Culture and generating questions to solve issues.
00:29:25 Bob's favorite question: "What do you think?"
00:30:04 The power of asking "What else?" multiple times.
00:37:34 Conclusion and invitation to join next week's episode.

Meet Bob

• Name: Bob Tiede 
• Bob's Story: Bob Tiede (pronounced “Tee-Dee”) has been on the staff of Cru (formerly known as Campus Crusade for Christ) for 52 years – serving 8 years in Cru Campus and then 24 years as the CEO of Josh McDowell Ministry – a Division of Cru. And Now 20 years on the U.S. Leadership Development Team – developing the next generation of leaders for Cru. Bob’s blog LeadingWithQuestions.com is now in its 11th year and followed by leaders in over 200 countries. Bob has written 6 very popular books, including “Great Leaders Ask Question – a Fortune 100 List” and “Now That’s a Great Question” and his newest book is the 3rd Edition of “LEADING WITH QUESTIONS” which has been Amazon’s #1 Best Seller in the category of Business communication! Bob’s mission is to help leaders everywhere multiply their leadership effectiveness X10 by moving from “Let Me Tell You!” to “Let Me Ask You!” Bob has been married to Sherry for 53 years and is the proud Dad of 4 adult children – all married and 8 incredible Grandchildren – all who love to ask their “Papa Bob” questions!
• http://leadingwithquestions.com/books
• http://leadingwithquestions.com/
• https://www.facebook.com/LeadingWithQuestions/ 
• https://www.linkedin.com/in/bobtiede/
• https://twitter.com/bobtiede

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Growth and new ideas come with questions and unknowns. Does your team rush to judgment or just start working? Atif Rafiq joins Kevin to discuss the importance of dealing with unknowns in a productive way. He introduces the concept of decision sprints, a methodology to move from idea to recommendation and decision points. He also emphasizes the significance of workflows in defining company culture and offers advice on implementing decision sprints at the team level.

Meet Atif

• Name: Atif Rafiq 
• Atif's Story: Atif Rafiq has blazed trails in Silicon Valley and the Fortune 500 for over 25 years. After rising through digital native companies like Amazon, Yahoo!, and AOL, Atif held C-suite roles at McDonald’s, Volvo, and MGM Resorts. He oversaw thousands of employees as a global P&L, transformation, and innovation leader. Rafiq was the first Chief Digital Officer in the history of the Fortune 500, a pioneering role he held at McDonalds, and he rose to the president level in the Fortune 300.
  He currently sits on the Boards of Flutter / Fanduel ($25bn public company); Clearcover (a fintech provider, ranked on the Fast 500); and KINS Capital ($300mm SPAC). Previously, he’s served on the client council for Snapchat (SNAP), as advisor to Slack (acquired by Salesforce for $20bn), and national board member of Defy Ventures (non-profit serving the formerly incarcerated).
• https://kevineikenberry.com/organizational-leadership/meetings-are-a-window-to-your-culture/
• https://www.linkedin.com/in/atif1/
• https://twitter.com/atifatif
• http://www.decisionsprint.com/

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Change happens. Navigating change is an essential skill for leaders and organizations. Curtis Bateman suggests that we look to our team as the drivers of change. Organizations change when people change. Curtis joins Kevin to explore the challenges and steps in organizational change efforts and how to lead change more effectively. Leaders can, and need to, be patient with their team and acknowledge that they may need time to join the change journey. He shares the four zones of change and the importance of each zone and why we should not skip a zone.

Meet Curtis

• Name: Curtis Bateman
• Curtis' Story: Curtis Bateman co-authors the book Change: How to Turn Uncertainty into Opportunity. He is FranklinCovey’s vice president of international direct offices. With over twenty-five years of experience in the training industry, His passion for enabling organizations “at change” resulted in co-creating transformative, industry-leading solutions, including Change Element, Leaders@Change, Managing Millennials, Millennials@Work, and the Change Practitioner.
  Formerly the president and CEO at Red Tree Leadership, Curtis managed the world-class brand Who Moved My Cheese? and created a practical approach to help individuals and leaders succeed in an ever-complex world of change in the workplace.
  Curtis joined FranklinCovey as a senior change consultant and co-practice leader. In 2016, Curtis became managing director of the U.K. and Ireland, in 2018 was asked to assume additional management responsibilities in Germany, Switzerland, and Austria, and in 2019 took on additional responsibility for China, Japan, and Australia.
• https://www.franklincovey.com/books/change-book/
• https://www.linkedin.com/in/curtisabateman/
• https://www.instagram.com/curtisabateman/
• https://www.facebook.com/curtis.bateman.14

Listening is important for our interactions and our ongoing relationships. Heather R. Younger joins Kevin to talk about active listening, which is more than nodding your head and repeating what someone says. Active listening uses your senses to recognize what is unsaid. Active listening is about engaging with the other person, showing interest, and understanding their emotional state. Active listening is about taking the time to research, reflect, and analyze the feedback or request received. Active listening is acting, even if the action is a compromise or a no. Lastly, active listening is consistently closing the loop to show that their voice is valued and their feedback matters.

Listen For

00:00 Introduction to the importance of active listening
02:14 Heather Younger's background and motivation for focusing on listening
06:23 Definition of active listening as understanding what others want
08:38 The five steps of the active listening cycle
11:44 Step 1: Recognizing the unsaid
15:15 Step 2: Seeking to understand
18:28 Step 3: Decoding and reflecting
22:43 Step 4: Taking action
24:46 Step 5: Closing the loop
30:00 Conclusion

Meet Heather

• Name: Heather R. Younger
• Her Story: Heather R. Younger is the author of The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood. She is an experienced international keynote speaker, best-selling author, CEO, and Founder of Employee Fanatix. Her experiences as an entrepreneur, manager, attorney, writer, coach, listener, speaker, collaborator, and mother of 4 all lend themselves to a laser-focused clarity into what makes employees of organizations and companies—large and small—tick.
• https://heatheryounger.com/
• http://theartofcaringleadership.com/
• https://employeefanatix.com/
• https://www.linkedin.com/in/heatherryounger/
• https://www.instagram.com/heatherryoungerofficial/
• https://twitter.com/HeatherRYounger
• https://www.facebook.com/HeatherRYounger

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Bold moves are meaningful actions you can take to grow and move forward. Shanna Hocking joins Kevin to discuss bold moves and share examples. Shanna emphasizes the importance of mindsets and how they shape our actions and outcomes. The discussion focuses on four key mindsets: Gratitude, Progress, Happiness, and And Mindset. Shanna shares actionable ways to grow and develop personally and professionally. From reading and continuous learning to intentional rest and having an accountability partner, Shanna provides a roadmap for self-investment and long-term success.

Listen For...

00:00 Introduction to the topic of women reaching their potential in their careers
02:50 Introduction of guest, Shanna Hocking
03:13 Discussion on the four mindsets for success
05:06 Importance of mindset in personal and professional growth
08:11 Importance of mindset in the writing process
09:39 The connection between gratitude and progress mindset
13:56 The importance of the "and" mindset
15:33 The role of leaders in supporting women's career growth
19:35 The importance of investing in oneself
22:59 Strategies for building belief in oneself
30:33 Where to find the book and learn more about the author

Meet Shanna

Shanna's Story: Shanna Hocking is the author of One Bold Move a Day: Meaningful Actions Women Can Take to Fulfill Their Leadership and Career Potential, which was recognized by The Next Big Idea Club as “must read nonfiction.” She is a leadership consultant, philanthropic strategist, author, and speaker with 20 years of experience raising hundreds of millions of dollars and leading large teams at organizations such as the Wharton School of the University of Pennsylvania, Children’s Hospital of Philadelphia, University of Alabama, and Duke University. Her clients include universities, national nonprofit organizations, global businesses, and family foundations.

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