If you lead a department, a team, or a person (or family), you have probably had a coaching moment. Kevin is joined by Melvin Smith, co-author of Helping People Change: Coaching with Compassion for Lifelong Learning and Growth. Often, we coach to fix something or fill a learning gap. When we coach for compliance, however, we trigger a physiological response that leads to defensiveness and our feedback works against us. Melvin believes we need to start with the person and find out what they want to do/be. We want to trigger a positive physiological response, which opens people up to more creative thinking and sustainable change.
In this episode, Melvin discusses 1. Coaching vs. helping. 2. Emotional attractors. 3. Personal vision statements and balance sheets.
Ask yourself: Are you coaching for compliance or with compassion?