We currently live in a low trust culture. And we know trust is important for leaders, in good times and in times of stress, disruption, and turn-around. Kevin is joined by Joel Peterson, Chairman of JetBlue Airways, Founding Partner of Peterson Partners, and author of The 10 Laws of Trust. Joel shares some of those laws of trust and understands that organizations succeed when leaders and colleagues trust each other. Instead of worrying about micromanaging, jealousy, and office politics, teams are more creative and have a positive impact on the bottom line.
In this episode, Joel shares 1. Organizational levels of trust. 2. The connection between expectations and trust. 3. The role of respectful conflict and trust. 4. How to fix a breach of trust.