Patty McCord challenges the notion of “best practices” and believes they make teams complacent and can turn a workplace toxic. In this episode of The Remarkable Leadership Podcast, Patty shares with Kevin that these were her frustrations, which led to the book, Powerful: Building a Culture of Freedom and Responsibility. Patty discusses what she learned as the COO of the Culture at Netflix and believes people come to work with a desire to make an impact. You don’t need to empower employees, they should already have power.