Working with others is harder than it should be, and we know good relationships are essential for team and organizational success. Michael Bungay Stanier recognizes it’s easy to jump into the work. However, he joins Kevin to discuss the importance of the process and agree on how to do the work first. He suggests having a “keystone conversation” to build mutual understanding before starting a project. He suggests 5 questions to ask, these include: Amplify questions - what’s your best? Steady questions – what are your practices or preferences? Good Date and Bad Date questions – what did you learn from past successful and frustrating relationships? Repair questions – how do we fix it when things go wrong?
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