Leadership and communication go hand in hand and most organizations are looking to improve communications with their teams. Jack Modzelewski is the author of Talk is Chief: Leadership, Communication and Credibility in a High-Stakes World and joins Kevin to discuss culture, communication, storytelling, and crisis management. Whether they realize it or not, Jack believes leaders are chief credibility officers. They create the communication culture in the organization. Leaders need to be themselves and bring all their experiences into communication, regardless of level. This is especially true in times of crisis or change. Executive communication should not only address the change but should include milestones and personal benefit.
In this episode, Jack shares his thoughts on 1. Storytelling and sizzle. 2. Listening and communication. 3. Change communication. 4. Crisis management.